Does Casper pay their employees well?

According to anonymously submitted Glassdoor reviews, Casper employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Casper. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Casper?

51% of Casper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Casper 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Casper?

Sleep Specialist (47) , Store Manager (19) , Sales Associate (14) , Manager (13) , Customer Experience Specialist (12) , Supervisor (10) , Associate Store Manager (9) , Assistant Manager (6) , Store Supervisor (6) , Software Engineer (5) , CX Specialist (4) , Operations (4) , ASM- Assistant Store Manager (3) , Intern (3) , Retail Sales Associate (3)

What are the pros of working at Casper according to real employee reviews?

"The environment is great and the people" ((in 39 reviews)); "Great culture; Chill workplace Easy job (very hard to mess up) Great employee discount" ((in 23 reviews)); "Great Benefits" ((in 20 reviews)); "Free mattress after six months" ((in 11 reviews)); "Good work life balance as part time" ((in 11 reviews))

What are the cons of working at Casper according to real employee reviews?

"low pay and very demanding" ((in 20 reviews)); "No bonus and for fun for fun" ((in 10 reviews)); "No commission and made lots of sales" ((in 10 reviews)); "They promise a lot to their staff but managers choose who they like more before you get noticed." ((in 5 reviews)); "Extensive growth is great for Casper, but outside of upper management the team is not compensated enough with very little room for growth and perks." ((in 5 reviews))

What are employees saying about Casper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Casper layoffs and their outlook for job security at Casper in 2026.

Casper reviews

Compare reviews

3.4

51% would recommend to a friend

(309 total reviews)

Randy Greben

33% approve of CEO

35% positive business outlook

Ratings by category

3.6

Work/Life balance

3.5

Diversity & inclusion

3.3

Compensation and benefits

3.2

Culture & values

3.0

Career opportunities

2.8

Senior management

Casper has an employee rating of 3.4 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

309 reviews

3.0

Aug 14, 2019

Potential, but you missed the mark.

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Benefits are literally free, and they're not bad either.

Cons

You can't expect salespeople to perform on the level of commissioned sales staff without a reward. You're paying your salespeople a measly $13 an hour, when others in the industry who do literally the same thing elsewhere earn upwards of $100k a year. And to those salespeople who earn $13 an hour, what incentive do they have to become better at sales? A measly store bonus if the whole store hits a goal? There is no accountability here.

Casper Response

5y

Thank you for providing feedback on your experience at Casper. We strive for continual improvement, and take your feedback very seriously. Any comments left here are anonymous, so please feel free to share your feedback with the Casper People team confidentially. We’d love to hear more about how we can improve and ensure you are set up to succeed.

3.0

Jul 16, 2019

Diversity is non existent but it is a growing company

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Free mattress after 6 months and 2 pillows after 1. The company is growing so on the surface it looks likes there's room for growth.

Cons

There are no people of color at the corporate office at all. When they have their zoom meeting it's all Asian and white and they are making no attempts to change it. They have a type that they prefer when it comes to management. White women dominate the company.

Casper Response

5y

Thank you for providing feedback on your experience at Casper. We know how important it is to have diverse thought and have a dedicated team working to make Casper more inclusive and ensuring it’s an environment in which all employees thrive

2.0

Jul 2, 2019

Depends on your team and manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

All the start-up goodies: free lunches twice a week, t-shirts, swag, some people are nice.

Cons

They’ll higher a manager for a team without asking for any feedback from the team (because they clearly know what’s best for the team). Lots of turnover. Most people have been here less than 2 years. Titles and pay are all over the place so you may be making a lot less than someone in a different department with similar title just because one department tends to pay their employees higher. Spending is crazy and it doesn’t seem like it will ever get controlled. This is a company that looks great on the outside but has a lot of issues that need to be addressed.

Casper Response

5y

Thank you for providing feedback on your experience at Casper. We strive for continual improvement, and take your feedback very seriously. We have a dedicated team focusing on diversity, equity, and inclusion to ensure Casper is an environment where all employees can thrive

Viewing 259 - 261 of 309 Reviews

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Casper reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Potential, but you missed the mark.

Diversity is non existent but it is a growing company

Depends on your team and manager

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