Casper reviews

3.4

51% would recommend to a friend

(309 total reviews)
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Randy Greben

33% approve of CEO

35% positive business outlook

Casper has an employee rating of 3.4 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

309 reviews
3.0
Oct 12, 2019

Started off great...

Recommend
CEO approval
Business Outlook

Pros

2 Free pillows after 1 month of employment. Free Mattress after 6 months of employment Can be a fun environment. Benefits. Bonuses.

Cons

At times it can feel like you are micro-managed. Sometimes you feel like you get so much praise if you make big sales but when you don't perform well it feels like you get picked on. Pay could be better... Most sleep specialist either are working a second job, looking for a second job or just looking to replace this job all together. You kinda get sucked in with the bonus. You don't want to leave before you get a bonus check because you worked so hard for it, but you are also ready to leave. Sometimes the VP sends emails with 2 sentences of praise then the rest of the email is negative. The VP is more negative then he is positive. We also get beat out by our third party retailers (Costco, Amazon, Target & QVC). Sleep specialist get directed to lie to customers (by store managers) about products that are sold outside of the store to make a sale. Honestly it just feels like high school all over again.

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Casper Response
5y
Thank you for providing feedback on your experience at Casper. We strive for continual improvement, and take your feedback very seriously. Any comments left here are anonymous, so please feel free to share your feedback with the Casper People team confidentially. We’d love to hear more about how we can improve and ensure you are set up to succeed.
5.0
Oct 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Learned a lot. Open communication from the top down. Fantastic benefits. Great people!

Cons

Lots and lots of meetings. Priorities constantly shifting.

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Casper Response
5y
We are so glad you are happy at Casper! Thank you for the feedback as we continue to improve and grow.
3.0
Sep 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Free bed and pillows paid travel

Cons

Management sucks you feel pressured to make sales Understaffed

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Casper Response
5y
Thank you for providing feedback on your experience at Casper. Any comments left here are anonymous, and we will do our best to make sure our teams are set up for success.
Viewing 253 - 255 of 309 Reviews

Glassdoor has 356 Casper reviews submitted anonymously by Casper employees. Read employee reviews and ratings on Glassdoor to decide if Casper is right for you.