Casper reviews

3.4

51% would recommend to a friend

(311 total reviews)
avatar

Randy Greben

33% approve of CEO

35% positive business outlook

Casper has an employee rating of 3.4 out of 5 stars, based on 311 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

311 reviews
2.0
Feb 25, 2023

Good product poorly managed company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Product and overall culture/flexibility is good.

Cons

People who have been there for some time or are part of the exec teams "clique" get raised to positions they have not enough experience for. Accounting department has no clue how to run a retail back end function properly and was set up poorly. Not set up for growth. They've been around too long to just barely be profitable. Was a fun place to be at first but every start up needs to weed out the unexperienced as growth happens and invest in experienced people to withstand the growth process. Too much turnover because of poorly managed functions or functions being treated as more than one. Terrible relationship with vendors. Not enough money to fix all the problems within a critical timeframe. Very risky, Investment company will sell so there is an uncertainty to anyone's position. More so than just recession related.

2.0
Feb 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Great immediate team, perks were great when I first started and have leveled out to average/slightly above average.

Cons

Red tape around compensation, lack of transparency about "rules" regarding promotions and comp adjustments. Discuss your pay with each other! SL makes rash reactive decisions borne from panic versus thoughtful planning and execution. I don't see this company existing in the next five years, unless it's bought out by a larger sleep company and heavily consolidated.

4.0
Jan 27, 2023

Great Culture

Recommend
CEO approval
Business Outlook

Pros

Excellent teammates and direct reporting

Cons

Leadership from the top feels fake.

Viewing 67 - 69 of 311 Reviews

Glassdoor has 358 Casper reviews submitted anonymously by Casper employees. Read employee reviews and ratings on Glassdoor to decide if Casper is right for you.