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      Casper

      Engaged Employer

      Casper reviews

      3.4

      51% would recommend to a friend

      (311 total reviews)
      avatar

      Randy Greben

      33% approve of CEO

      35% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.5

      Diversity & inclusion

      3.3

      Compensation and benefits

      3.2

      Culture & values

      3.0

      Career opportunities

      2.8

      Senior management

      Casper has an employee rating of 3.4 out of 5 stars, based on 311 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      311 reviews
      2.0
      Mar 13, 2020

      Okay but unorganized

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Free product within the first few months is a sweet incentive. - The product is actually good albeit expensive even for the average consumer. - Tech on hand to make the process smooth.

      Cons

      There seems to be a huge disconnect between store level managers and those at HQ. Management isn't provided the training they need and this lack of efficiency is passed to the staff as a result. There are always questions and uncertainties on how to do things. Casper recruiters will promise that this is an exciting and not commission based experience but the amount of work expected at a store level from HQ feels the opposite. The pay you get doesn't feel adequate with the amount of work you put in. Company also finds ways to not pay out bonuses by placing unrealistic expectations and you get micromanaged to the point of burnout.

      avatar
      Casper Response
      5y
      We appreciate you sharing your feedback as this is helpful to us as we continue to learn and grow as a business.
      2.0
      Mar 7, 2020

      Not the best, good temporarily

      Sleep specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free mattress after six months

      Cons

      No commission, pay is okay but when you do 20-50k in sales but the rest of the team doesn’t contribute you don’t make your bonus which is pretty crappy

      avatar
      Casper Response
      5y
      Thank you for providing feedback on your experience at Casper. We strive for continual improvement and encourage you to reach out to the People team so we can better assist you in the future.
      5.0
      Sep 1, 2016

      Amazing hiring process

      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The hiring process at Casper was incredibly smooth, well organized, friendly, welcoming, and thorough. After about three rounds of interviews, it was clear that they are looking to hire people who are serious about growing this brand and taking serious pride in their work. And it shows! The team here at Casper couldn't be more driven. From the CEO down, the quick growth that the company has had lit a fire underneath everyone from day one and it shows no signs of burning out. I'm extremely happy I made the move to Casper, looking forward to many more amazing years with this company.

      Cons

      I can't think of any cons to date. From the first phone interview to the brand new office space (whoa, it's nice), everything has been done professionally and with the employees in mind.

      avatar
      Casper Response
      5y
      Thanks for sharing this feedback! We’re so pleased to hear you’ve had a great experience at Casper
      Viewing 58 - 60 of 311 Reviews
      Related searches: Casper jobs | Casper salaries | Casper benefits | Casper interviews
      ReviewsCasper reviews

      Glassdoor has 358 Casper reviews submitted anonymously by Casper employees. Read employee reviews and ratings on Glassdoor to decide if Casper is right for you.