Casper reviews

3.4

51% would recommend to a friend

(309 total reviews)
avatar

Randy Greben

33% approve of CEO

35% positive business outlook

Casper has an employee rating of 3.4 out of 5 stars, based on 309 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Casper employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

309 reviews
1.0
Jun 23, 2023
Recommend
CEO approval
Business Outlook

Pros

50% discount, free pillows after 1 month, free mattress after 6 months

Cons

Ever since the company has gone under new ownership, communication has diminished, the company separated itself from its employees, and does nothing to support their employees any longer.

4.0
Jun 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Unlimited Paid Time Off Good Benefits Package Good salary with Sale Commission Monthly Bonus (if sales goals met or exceeded)

Cons

Poor communication between departments. Massive disconnect from company leadership

5.0
Jun 12, 2023

Takes care of its employees very well

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very competitive salaries and excellent benefits, including unlimited PTO. Very diverse and accepting. The culture is both professional and also very much in the 21st century unlike other companies. If you are working from home one day and not at the office, nobody is going to bat an eye if you prefer to have your camera off. As long as you are playing your part and doing what is expected of you, there is plenty of flexibility in the work-life balance at this company.

Cons

Not sure if this is a "con" necessarily, but success is dependent on adaptability. Over the course of the pandemic and coming out of it, the company has had to make many pivots and organizational changes more than once. That bugs some people who like an established routine, but it also means you're always learning and staying engaged. There have been a few lay-offs which is always sad, but nothing unacceptable like some other companies have done. With respect to any of the few people who have been let go in the past and decided to post a negative review on here, that is not the majority of the company at the main office in NYC. The retail business is a separate branch of the company, and I cannot speak to what the experience and work life is like for members at retail stores.

Viewing 58 - 60 of 309 Reviews

Glassdoor has 356 Casper reviews submitted anonymously by Casper employees. Read employee reviews and ratings on Glassdoor to decide if Casper is right for you.