Pros
The company has some great people and an outstanding product portfolio. I find that my team has a very high commitment to providing our customers with the best service experience. I find the compensation and benefits to be very competitive. I am given a great deal of freedom to run my territory
Cons
Upper management is very detached from the troops. In order to do your job you need to navigate a continuous stream of new responsibilities that interfere with our actual job. Way too much pressure to constantly sell to our customers. Little is ever done to make the execution of our job easier. I find that I am forced to constantly chase numbers to the detriment of my customers. Our systems rarely work well and present the biggest obstacle to performing our jobs. Software is rushed to market and often requires many updates to work correctly. The field staff is stretched too thin to cover the assigned geography at the high level our customers have come to expect. This is made worse by the fact that key people are constantly pulled out of the field to perform administrative tasks. Sales support is almost nonexistent.