CarShop reviews

4.7

93% would recommend to a friend

(551 total reviews)
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Roger Penske

97% approve of CEO

89% positive business outlook

CarShop has an employee rating of 4.7 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarShop employee rating is 33% above average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

551 reviews
1.0
Feb 18, 2021
Recommend
CEO approval
Business Outlook

Pros

The customers are treated well

Cons

I have never worked for such a messed up company. They keep it quiet when employees have Covid, they don't do contact tracing or sanitize, and if they do sanitize it would be after we leave and at that point it doesn't matter cause we've all touched what they touched anyways. They NEVER close for snow days they just put their employees in danger they don't care. They don't trust ANYONE, you are CONSTANTLY watched by someone and can't do ANYTHING by yourself, the corporate guys actually remind me of cult members. Penske Corp is a HORRIBLE corporation to work for, they are rich and don't care about the little guys. They constantly beg employees to write good surveys and everytime they do anything nice for employees they remind you to make sure you write a review and let everyone know they did something nice for you... ummm guys that's not how that works....

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CarShop Response
5y
Thank you for taking the time to give us this feedback. Learning where we can improve only helps to make us better. We are committed to a safe workplace for all associates. We adhere to CDC guidance relative to wiping down touchpoints multiple times per day, mask and social distancing requirements, and notifying associates whenever they may have come in contact with someone who has tested positive (although HIPAA rules and regulations require us to keep the identities of the associates confidential.) We understand that you may have had to make a few tough decisions during inclement weather. This is why we have a generous PTO policy for all associates. If you don’t feel comfortable driving in the weather, it’s OK to not come in. Even if you have no PTO left, you are welcome to take the day without pay. The safety of our associates has always been a top priority. We would never want you to feel as though leaving positive reviews is a requirement. We solicit all feedback from our associates, as we feel negative or constructive feedback can only help us improve as a company and especially as a culture. We’re always interested in hearing how we can do better. But we’re sorry to hear that you’re feeling this way. Please reach out to our HR department so that we can get an understanding of your frustrations and concerns. We are always willing to partner with our associates to have a better understanding of any issues that may arise. Thank you again for the feedback and look forward to speaking with you soon.
5.0
Feb 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Management is doing very well

Cons

Efficiency is not up to par

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CarShop Response
5y
Thank for the feedback! Pls let us know how we can improve the efficiently. Glad management is is viewed so well.
3.0
Feb 8, 2021

Decent place to work

Recommend
CEO approval
Business Outlook

Pros

I loved the people I worked with

Cons

-No one should have to work every Saturday -micromanaged

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CarShop Response
5y
Thank you for the post. I agree. we do love our associates. Feels like family. Not sure of your situation, retail sales or service but happy to discuss the schedule and any work/life balance adjustments that may be needed. Any insight on the PTO would be greatly appreciated. We want you to recharge and take the approved PTO time off. Love to hear more.
Viewing 217 - 219 of 551 Reviews

Glassdoor has 557 CarShop reviews submitted anonymously by CarShop employees. Read employee reviews and ratings on Glassdoor to decide if CarShop is right for you.