Pros
When I joined the company, I was amazed at the quality of the vehicles. The no dents, dings or scratches is for real! I have been with some great companies in my career, but never have worked for a group that focuses so heavily on the quality of the vehicles. It makes working for CarShop fun and stress free. We never have to apologize for anything. Between the quality of the appearance and our 6 month or 6,000 mile bumper-to-bumper warranty we can always be assured that we never have to say, "I'm sorry". The team is extremely supportive. The South Brunswick location is one of the newest stores. We have teammates from other locations that have tremendous experience that will come to our store to help train and fill in when we are short staffed. We have had service advisors, technicians, sales associates, sales managers, finance managers and buyers in the 5 months that I have been at the store. I have never felt so supported! The executive team is down to earth and true to their word. When I was hired, I was told a lot of things that we almost too good to be true and I can say without hesitation that everything that I was told has been accurate. The executive team, all the way up to the President of the company spends a great deal of time here at our store supporting and coaching the entire team. I don't think a week has gone by that the President hasn't called to check on me and make sure that I don't need anything. I am excited to be a part of such a great organization.
Cons
As I mentioned, being one of the newest locations, we are building our brand awareness. My only thought on a down side is that I regret that we cannot snap our fingers and be one of the top stores in the group. We are building a "CarShop" and extraordinary things sometime take time to build. We have a great team and committed people who care, so it is just a matter of time before we are one of the top stores.
