CarShop reviews

4.7

93% would recommend to a friend

(551 total reviews)
avatar

Roger Penske

97% approve of CEO

89% positive business outlook

CarShop has an employee rating of 4.7 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarShop employee rating is 33% above average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

551 reviews
3.0
Sep 14, 2023
Recommend
CEO approval
Business Outlook

Pros

You can truly have a 5 day work week if you're willing to split deals. Some managers are really great. Showroom and shop are truly immaculate. Free lunch on Saturdays. Your desk is actually yours. Potential for promotions. Decent pay plan. Definitely doesn't feel or operate like a traditional dealer.

Cons

The cars are not as nice as all the marketing makes you believe. This is especially true with "select" cars. Every select car I sold had a customer complaining/in for service within two weeks. It's hard enough overcoming customer objections on price, trying to sell them damaged/broken cars makes it impossible. Getting only 1 PTO day your first year is virtually inhumane. A company claiming to be so work/life balance friendly really needs to do better. RapidRecon needs to be better utilized across the entire organization. Tracking down a car's whereabouts and status shouldn't be as complicated as it is. Leads definitely aren't always handed out fairly since they're entirely up to sales manager discretion. Having your personal phone number on your business cards and emails is really annoying and can make tracking in the CRM frustrating. Be prepared to deliver bad news like credit rejection.

2.0
Sep 14, 2023

Carshop

Recommend
CEO approval
Business Outlook

Pros

Hard to find one working here

Cons

No one in management listens or does their job it seems. Especially internal manager. You go to general manager and pitch ideas to make it better here and nothing gets put into action.

5.0
Sep 8, 2023

Carshop Family

Recommend
CEO approval
Business Outlook

Pros

The work environment makes me love my job. I love the people I work with and that is really important.

Cons

Sometimes the direction the company is taking is not always clear.

Viewing 70 - 72 of 551 Reviews

Glassdoor has 557 CarShop reviews submitted anonymously by CarShop employees. Read employee reviews and ratings on Glassdoor to decide if CarShop is right for you.