CarMax reviews

3.5

59% would recommend to a friend

(8,197 total reviews)
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Keith Barr

46% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Oct 25, 2019

Sales Consultant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dress code is pretty casual. Discounts. You get to be around all sorts of cars.

Cons

Micro management to an extreme level. They have rules and policies for everything. Every department will hate you because you're in sales. The managers could care less about you, you are just a number but they will try hard to pretend otherwise. In my time there I have seen so many good people be fired. They care about nothing but sales. It's also 100% commison so they put no value on you as a sales profesional and they expect you to work a lot for free. And advancement is extreamly unlikely. It is a toxic work environment that I wouldn't recomend to anyone.

1.0
Oct 12, 2019

Sales

Recommend
CEO approval
Business Outlook

Pros

Great associates to work with

Cons

The roll out of omni channel is taking a toll on sales and sales consultants. The new plan will simply not work for the long term

Viewing 292 - 294 of 8,197 Reviews

Glassdoor has 8,366 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.