CarMax reviews

3.5

59% would recommend to a friend

(8,197 total reviews)
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Keith Barr

46% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Nov 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home, equipment provided.

Cons

They shove giving an "iconic" experience to the customer down your throat. They do not care about work/life balance. I needed to work specific hours to work around my schooling. When hired I was told no problem, but that changed immediately.

2.0
Nov 9, 2023
Recommend
CEO approval
Business Outlook

Pros

The people are great. Hours are good.

Cons

New CEO is determined to turn the company into Walmart. Upper management does not care about employees. New commission structure is terrible and completely unfair for work completed. Vehicle quality has gone downhill substantially.

1.0
Oct 29, 2023

Not who they claim to be

Recommend
CEO approval
Business Outlook

Pros

occasional Work from home days, opportunity to work offsite at auctions

Cons

Low pay, poor management, low morale, toxic culture,

Viewing 247 - 249 of 8,197 Reviews

Glassdoor has 8,366 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.