CarMax reviews

3.5

59% would recommend to a friend

(8,195 total reviews)
avatar

Keith Barr

46% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,195 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Jun 27, 2019
Recommend
CEO approval
Business Outlook

Pros

pretty good hours but thats it

Cons

managers have nothing better to do besides micromanage and nitpick. none of the managers were ever sales people and they don't know how to talk to customers. also the cars are in awful condition and the service department is useless.

1.0
Jun 20, 2019
Recommend
CEO approval
Business Outlook

Pros

You get a paycheck every 2 weeks

Cons

Management does not train you, your peers do. Management does micromanage you, while they are on Facebook, Instagram and Snapchat all day. They ignore you if you need help, unless you are a favorite, meaning a Presidents or Diamond club member. Club members can do anything, including steal sales and customers, with management backing them all the way. You don’t have a life. You have to live at the dealership to make money.

1.0
May 16, 2019

Awful, avoid at all costs

Recommend
CEO approval
Business Outlook

Pros

Good hours, chance for advancement

Cons

Management, ridiculous pace, lack of HR support

Viewing 187 - 189 of 8,195 Reviews

Glassdoor has 8,364 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.