CarMax reviews

Terrible hours., open until nine mon-sat, half the time you are there even later closing a deal. Open on weekends and holidays,.so kiss your family life goodbye, only one in six weekends off. Terrible coworkers, half of them are snakes who don't care about you or your money. Blatently hide things and lie about it. No integrity from about half the sales team. Terrible split policy. The pay is terrible. No hourly rate. 160 bucks per car, 100 if they buy a warranty, 50 if you buy a car, but not if they trade it in. If another sales person has one phone call with your customer they get half of everything. Management for the most part is unreliable, never around when you need them, and never back consultants up against others. But they can help close a deal when you need. Talib classes every day are a waste of time that you don't get paid for, same with mandatory meetings on your days off...no pay...drive 30 miles get zero. Return policy bites you in the ass all the time. System and pay structure make it impossible to support a family, go work for a traditional dealer.

Too numerous to mention. The one thing that does stick out is the treatment of sales consultants by management, especially since we were not paid AND they weren't qualified to be sales managers; more like prison guards.