Carmax harasses you to leave if you actually have a need to use their insurance. - Anonymous employee CarMax Employee Review

1.0
Jan 24, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

That I am not there any longer

Cons

If you have high medical bills, whether due to your own medical issues or that of a covered family member, you will quickly find out that you are inferior in your job performance and you need to go.

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5.0
Mar 31, 2026
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CEO approval
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Pros

Everything is great I love how it is ran

Cons

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1.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, first 2 weeks of the 2 month training, offers sick time before PTO rolls in

Cons

Little to no worklife balance, toxic positivity (like when they called the meeting about taking away our bonuses “exciting news” and tried to gaslight us as to why this was a good thing), extreme micromanagement, listening to our headsets constantly without us knowing, AI rating our metrics, unrealistic expectations, you basically do 4 jobs in one (at Carvana, appraisals / selling, financial applications and documents / EPUs, sales and customer service were ALL DIFFERENT DEPARTMENTS.

1
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