CarMax reviews

3.5

60% would recommend to a friend

(8,174 total reviews)
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Keith Barr

54% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Sep 6, 2010
Recommend
CEO approval
Business Outlook

Pros

- Clean working environment - Health Insurance (My cost single person coverage $200/mo) - Casual Uniform (corp polo shirt, shorts or slacks, tennis shoes)

Cons

My Opinion: CarMax = Micro-Managed + Stressful +TERRIBLE PAY (low commission and not enough customers). Corp is very controlling. You have to memorize about 60 short scripts you must use word for word. You're quizzed and scolded daily. It seems most customers are poverty level to low income with bad credit. CarMax claims to be "low pressure," but they are HIGH PRESSURE on both salespeople and customers. I did sell some cars, but after 2 months, I turned in my 2 week notice. I'm glad I did. My Advice: If you're thinking car sales, why deal in overpriced USED CARS? Get more money, and probably treated better, at any decent NEW CAR authorized dealership.

1.0
Sep 3, 2013

Horrible place to work

Recommend
CEO approval
Business Outlook

Pros

The people that you work with

Cons

Horrible place to work. I do not understand that they cannot get rated highly. The only place I know that they treat there sales department like crap. This is why the turned around is high with sales and with managers.

Viewing 7 - 9 of 8,174 Reviews

Glassdoor has 8,343 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.