CarMax reviews

3.5

60% would recommend to a friend

(8,174 total reviews)
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Keith Barr

54% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Aug 21, 2008
Recommend
CEO approval
Business Outlook

Pros

It's good extra money if your in sales. All other areas pay very well, but a sales consultant in hurting most of the time. This is a rough market to have your whole pay check be depaendent on car sales commission If your a buyer life is great, management is living the hi life. Sales people are getting the shaft

Cons

work comission no sales no pay your whole check depends on how meny cars you sell. how meny service planns you sell. If no customers are coming through the door, like right now with the market the way it is, than you make no money

4.0
Aug 1, 2008
Recommend
CEO approval
Business Outlook

Pros

The working environment is stress free and the coworkers are great. Overall it is a fun place to work, especially if you love cars and talking to people. In terms of car sales it isn't your typical hard sales job because each car has a set price. The employee discount on cars isn't bad either.

Cons

The work schedule can be difficult at times and vacation policy is very gray, with no time accrewed or saved. Vacation policy is use time away as you need it. Also, on slow days once you have done everything that needs to be done it can get really boring.

3.0
Jul 22, 2008
Recommend
CEO approval
Business Outlook

Pros

So far, in an unstable economy this dealership has remained solid in its commitment to not lay-off anyone. As the economy worsens only time will tell if management will stick to their guns on this issue. The benefits are comprehensive and comparable to other employers but not spectacular. This is one of the cleanest dealerships in the automotive industry given their size. The shops are well organized and very well equiped. Auto techs have all their tools provided by the company. Management plans cook outs with quarterly company meetings to let employees know the health of the company, dealership performance, and to break up workplace monotony. They give referal bonuses for new hires. Stock options availible to most employees.

Cons

Very limited advancement oppertunities if you are not willing to relocate. Bonus programs not tied to individual performance but to dealership performance and are rarely acquired. No cost of living, or annual wage increases. (I.E. You get paid the amount you get paid untill you advance even if it takes 5 years to advance to next level!) Technical training is offered but classes are few and far between and have limited availibility.

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Glassdoor has 8,343 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.