CarMax reviews

3.5

60% would recommend to a friend

(8,176 total reviews)
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Keith Barr

54% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Oct 21, 2008
Recommend
CEO approval
Business Outlook

Pros

The benifits and everything else is good. Although they got rid of the pension plan, they did implement a new retirement plan with no cost to associates. This is on top of the 401k plan. People who were vested in old pension plan will still get their money when they retire.

Cons

Like others said, too big too fast. Current economy condition is hurting it. No fairness in work. Trust between associate & management is based on how well you know the other person and how well they are able to convince you of what is needed, not nescessarity of what is right and wrong. Management should be more accountable for thier responsibilities instead of associate. Stop pushing for good numbers and push for good results. Good numbers don't always mean good results, but yet just a good bonus for them.

2.0
Sep 26, 2008
Recommend
CEO approval
Business Outlook

Pros

The company when it started out was great in theory. With the advent of success, we got too large too quick. Now bad decisions, poor leadership, and a stagnant economy have caused this company to fall flat on its face. It's like any other large failing company now so I can't honestly say it's a good place to work anymore.

Cons

Just like any faltering large company. Hour/Pay cuts, they just got rid of the pension plan, poor decisions by upper/senior management have resulted in a class action lawsuit by three different firms for defrauding investors, poor hiring choices, poor promotion decisions, no accoutability. It's bad when I'm a manager and saying this stuff. They'll probably be out of business in three years if things get any worse than they are now.

2.0
Sep 14, 2008
Recommend
CEO approval
Business Outlook

Pros

If you like retail than you will enjoy working at Carmax. They are similar to Best Buy, Target, and other big box retailers.

Cons

Hours of operation are long and hard retail hours. Corporate is pushing minorities and women to promotion faster than others. They are a very White and male company in upper management positions which is why they are pushing others through the training very quickly. Amount of stock options/awards has recently been significantly reduced frm what I heard from those still there.

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Glassdoor has 8,345 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.