CarMax reviews

3.5

59% would recommend to a friend

(8,192 total reviews)
avatar

Keith Barr

49% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,192 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Jan 27, 2012

Good culture, but rigid and slow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Time away policy for salaried employees, lots of people take anywhere from 3-6 weeks off. It's 8:30 or 9-5 for most positions. Few people have to stay late.

Cons

It can feel quite dull because the company is growing so slowly and it's incredibly PC. The salaries are also below average.

5.0
Jan 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Management takes a very concerned approach to staff and customers, and the ability to advance is great as well. Another great thing about CarMax is the chance to drve a variety of vehicles, learn about how to choose a vehicle, and avoiding the scams other dealers use. The no-haggle pricing makes the worry out of sales and allows complete disclosure to customers. I enjoyed being in the sales environment and also being able to sleep at night.

Cons

The pay is commission and on a draw, so if you miss commission then you get minimum wage that you have to have withheld on future checks. Very tough to make the love of the job outweigh the pay gap. If you live close and just want something to do for additional income, this is your gig. If your income is a secondary income, then this may be your gig. Great people, great cars, great concept, pay leaves more to be desired.

Viewing 8020 - 8022 of 8,192 Reviews

Glassdoor has 8,361 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.