Does CarMax pay their employees well?

According to anonymously submitted Glassdoor reviews, CarMax employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CarMax. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at CarMax?

59% of CarMax employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarMax 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at CarMax?

Sales Consultant (1055) , Sales Associate (616) , Business Office Associate (486) , Inventory Associate (324) , Sales Manager (209) , Sales (164) , Buyer (158) , Customer Specialist (146) , Customer Experience Consultant (129) , Senior Sales Consultant (110) , Reconditioning Associate (103) , Vehicle Condition Assessor (91) , Lead Business Office Associate (87) , Customer Service Representative (85) , Manager (77)

What are the pros of working at CarMax according to real employee reviews?

"Most associates get along but there are client theives around (just a few) Benefits are very good." ((in 767 reviews)); "Great people and very diverse" ((in 450 reviews)); "Culture is great and rewarding" ((in 327 reviews)); "CarMax provides great training and is on the cutting edge of technology for the industry." ((in 301 reviews)); "Great coworkers and a lot of insight into the automotive industry for people new to the industry" ((in 169 reviews))

What are the cons of working at CarMax according to real employee reviews?

"Pay is low and AI is very meticulous of what you have to say on calls which affect bonus." ((in 560 reviews)); "Poor management made up of people who don't know what they are doing and lack the industry standard common sense." ((in 463 reviews)); "Managers do not understand the difference in work/personal life (unless it's their personal life)" ((in 283 reviews)); "There is no work life balance for managers working 10+ hours a day 5 days a week." ((in 240 reviews)); "Like any car dealership you’re expected to work long hours and come in on off days" ((in 240 reviews))

What are employees saying about CarMax layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CarMax layoffs and their outlook for job security at CarMax in 2026.

CarMax reviews

3.5

59% would recommend to a friend

(8,197 total reviews)

Keith Barr

46% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (8,197 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews

3.0

Jan 18, 2013

ok job.

Buyer in training

Recommend

CEO approval

Business Outlook

Pros

Good company that treats you well. Learn new things and interact with different departments everyday. Learn a lot about cars. Manager level. People at the company are good.

Cons

High stress job; more physically than mentally. On your feet and sometimes in the elements for most of the day. Salary is on the lower side of the industry.

3.0

Dec 17, 2012

Don't apply unless you like being a yes man/woman.

Assistant business office manager

Recommend

CEO approval

Business Outlook

Pros

Compensation is great. Work/ Life balance good. Easy to take time off.

Cons

If you differ in opinion on anything, you will be pegged as not being "bought in". Very political environment within management ranks.

3.0

Nov 18, 2012

Company has gone from low risk high reward to high risk moderate reward.

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

I have always enjoyed a fun Football locker room type atmosphere. Mainly male associates so during our down time we tend to hang out as opposed to always having something to do all the time. At one time you could also make a decent income without having to work everyday. There are many more freedoms allowed in this position than most of your average " jobs."

Cons

The company has taken a downward turn ever since economy problems in 2008. They have raise prices of vehicles while lowering appraisals. This has created a much tougher sales environment I once felt good about selling a car no haggle, now I feel like I am ripping people off sometimes just because they fail to do research. Corporate has created more and more training initiatives to offset a more expensive and in my opinion a less quality product. The sales management staff is unfortunately relegated to being " yes " men and they feed us whatever info corporate wants out and spin it in a manner to make it seem like a positive when it is usually a new way to have us do more work for less or a new way to save the company money while we make less.

Viewing 7906 - 7908 of 8,197 Reviews

Jobs at CarMax

Inventory Associate Full Time

CarMax

CarMax reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

ok job.

Don't apply unless you like being a yes man/woman.

Company has gone from low risk high reward to high risk moderate reward.

Jobs at CarMax

CarMax reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at CarMax

CarMax reviews FAQs