CarMax reviews

3.5

59% would recommend to a friend

(8,197 total reviews)
avatar

Keith Barr

46% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Oct 23, 2010
Recommend
CEO approval
Business Outlook

Pros

Carmax was an OK place to work at first. I had a great time interacting with customers and performing my job duties.

Cons

The management at my location SUCKED! Especially in the Office and Sales. They don't really treat their employees with understanding. They play favoritism A LOT. They have a super high turn-over rate. I found out they keep their "We're hiring" for a reason. It's probably because they reward good performance rarely but will keep pages of your mistakes without ever telling you that you've done wrong so that you can correct the problem. And the pay is no where near the amount of the work you put in. About 70 to 80% of the people that I know that are still there either are on their way out the door or wish they could find another job. One salesman told me today that unless something really good happens, he's leaving whether he finds another job or not! That's the general concensous of most of the employees. First they try to change departments or go to the home office must most get fed up and leave before they make it that far. I can't speak for the sales department but because of the competitive environment in the business office there is a huge amount of back-bitting and useless competition just to stay ahead of the next employee in the minds of the management. I liked my job a lot. Can't say the same for the management. I really don't miss that place. Even though, it probably just my location because

3.0
Aug 9, 2010
Recommend
CEO approval
Business Outlook

Pros

air conditioned shop and weekends off.....

Cons

management holds you back from making any money,, they only care about their own salary,,,

4.0
Feb 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Carmax is a Fortune 500 company, a Fortune 100 Best Places to work company and consistency rates high in employee satisfaction. They due a good job of training and developing associates and addressing associate needs. I enjoy the position and varied work a lot and look forward to growing with the company.

Cons

Retail hours and you must work weekends in most positions. The environment is busy and if you do not like fast paced environment then it might not be a good fit.

Viewing 7885 - 7887 of 8,197 Reviews

Glassdoor has 8,366 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.