CarMax reviews

3.5

59% would recommend to a friend

(8,197 total reviews)
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Keith Barr

46% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Mar 12, 2009
Recommend
CEO approval
Business Outlook

Pros

I'm a Buyer and we wear many hats. We are responsible for buying all the vehicles that we sell, either from auctions, and customer appraisals. We also price all the vehicles, coordinate our wholesale auctions, and manage sales consultants. One of the best things about the job is that we do so much, the days just fly by. The pay is OK and the benefits are decent. The culture is very young and fun. I like it a lot, and plan on being with Carmax for a very long time.

Cons

The only thing I can think of is that our consultants are still being paid $150 per unit. I don't think this amount has changed since the company started.. As a Buyer, I am paid a decent salary, but I often wish we could pay an additional $50 per unit just to offset the inflation a bit for our consultants. They are the lifeblood of our company and I think they should be paid more. I hope this changes in the near future.

2.0
Nov 20, 2008
Recommend
CEO approval
Business Outlook

Pros

When they began there were real opportunities, but they are no longer there. When I started working there I heard about all of the positive promotions and opportunities.

Cons

Company Senior Managers lie about opportunities and job performance. They do not base decisions on performance but rather on who you know and how well you're liked. They do not give fair reviews based on actual job performance, but rather base it on who the regional mangers like and dislike instead of employee morale and job performance.

5.0
Apr 8, 2015

Great Atmosphere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Autonomy to make decisions Great fellow management staff that worked as a team

Cons

Long retail hours and have to work most weekends. It is the car business, though!

Viewing 7864 - 7866 of 8,197 Reviews

Glassdoor has 8,366 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.