Great place to work - Buyer CarMax Employee Review

4.0
Mar 12, 2009
Recommend
CEO approval
Business Outlook

Pros

I'm a Buyer and we wear many hats. We are responsible for buying all the vehicles that we sell, either from auctions, and customer appraisals. We also price all the vehicles, coordinate our wholesale auctions, and manage sales consultants. One of the best things about the job is that we do so much, the days just fly by. The pay is OK and the benefits are decent. The culture is very young and fun. I like it a lot, and plan on being with Carmax for a very long time.

Cons

The only thing I can think of is that our consultants are still being paid $150 per unit. I don't think this amount has changed since the company started.. As a Buyer, I am paid a decent salary, but I often wish we could pay an additional $50 per unit just to offset the inflation a bit for our consultants. They are the lifeblood of our company and I think they should be paid more. I hope this changes in the near future.

Explore other reviews about CarMax

5.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

You are your own boss

Cons

Slow days can be demotivating.

4.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The perks of working at CarMax are quite extensive. Associates are offered an aggressive 401k program, Stock Purchasing Plan, in store discounts on sales and service, access to the CarMax Wholesale system, excellent healthcare, plenty of PTO, and at my location we are given as much OT as we want. My coworkers are generally good people, that I enjoy being able to work along side day in and day out. Management is very understanding in regards to calling out sick family emergencies, and schedule requests.

Cons

Despite doing the work of 5 people, and very politely asking for a raise management will not give me more than my 3% annual raise which is the single biggest let down. The bonus change of 2025 being labeled as "exciting" was straight corporate gaslighting unlike anything I've ever seen. Since the start of 2026, as of this review being written we have lost 7 associates largely due to pay, and I am soon to join those associates. Management from the store level up to corporate needs to understand that to retain their top performers they need to be compensated like a top performer. Some members of management are cliquey and moody which is very frustrating to deal with. Quality of Management varies wildly from store to store as well

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