CarMax reviews

3.5

59% would recommend to a friend

(8,197 total reviews)
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Keith Barr

46% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Sep 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Better than Mc Donalds and if in Mc Donalds you could make a decent salarary it would probably be a better place to work than Carmax Miami

Cons

Sales Consultants are at the bottom of the pit. We get no respect at all from LGM and from most of the managers. Do not voice any critisism because you will be placed in a Black List and eventually will find any error by which you will be converted in to a customer as they usually tell us. If it takes you 2 days to sell a car at a $150 commission per car and later the customer returns the car for a malfuntion you will loose the comission and you will have been working for free.

3.0
Aug 5, 2010
Recommend
CEO approval
Business Outlook

Pros

It's a job ! Commision, it's either bad or great

Cons

Hours are bad Managers waste employees times more than help them sell cars Tom Folliard sucks ....Carmax used to be better They lowerd their standards on cars Business Ofiice are the worst to work with and they need to fire 90% of them.( it's like walking into the DMV) They keep so much pressure on sales people and come out with so many stupid rules rather than focusing on cleaning the dirty vehicle that prevent us from selling cars. Sales managers don't respect sales associates when they know we make thier pay check. WE should make commision on profit not flat. thier exuse that they don't want us to pressure customers into buying a more expensive cars, which is not true cause we sell by volume still and we will be making more . Thier cars are expensive, it becomes hard to sell. Alot of my customres bought somewhere else cause they found a better deal

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Glassdoor has 8,366 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.