CarMax reviews

3.5

59% would recommend to a friend

(8,197 total reviews)
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Keith Barr

46% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Mar 19, 2013

Not what the company seems from the outside

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people, access to discounted cars, good benefits, free lunch sometimes

Cons

The pay, associates are required to attend monthly meetings on how to answer questions so that Carmax will be a top 100 company. Without this, Carmax would NOT be a top 100 company.

5.0
Feb 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Always promoting within. Opportunities available if you are willing to travel and move.

Cons

As a business office associate you start at $10 an hour to protect customers sensitive information. A job like that should be worth more. Many associates leave the job because other places are willing to pay more money for less stress and work. I love the company but the pay for the business office is a joke.

2.0
Aug 29, 2012

Overstaffed

Recommend
CEO approval
Business Outlook

Pros

In California, base pay of $12/hr Good people work there

Cons

Way too many sales consultants for number of cars sold, leads to lack of $ for consultants Major emphasis on their proprietary sales process Management has a caring face, but is an inadequate support group Very concerned with bottom line, unless you're hired into the business office, inventory, buying office or as a mechanic, your ability to advance or change positions is greatly handicapped

Viewing 7837 - 7839 of 8,197 Reviews

Glassdoor has 8,366 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.