CarMax reviews

3.5

60% would recommend to a friend

(8,178 total reviews)
avatar

Keith Barr

54% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Dec 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Use to be a great placed to work Co-workers are nice people CarMax will be around for a long time Stock is shooting through the roof. Very profitable

Cons

I am a long time Business Office Associate at the location in Kennesaw GA. We are highly underpaid. BOAS start out at $10/hour. We are the last associates that leave at night and work most weekends. We have a lot of late nights for low pay. Mgmt is not great. They are sickly sweet fake to your face. As soon as someone leaves after talking to them, they immediately turn to someone else and starts saying horrible things about the associate behind their back. They shows up late constantly, but if your 10 minutes late, they will say something about it. They are rarely there on weekends. The regional mgmt is just as bad. When our hours are cut, the managers still don't step up to help us out while we are so shorthanded! They use any excuse to get out of the office and have a meeting with someone else, which normally entails talking bad about someone behind their back and making fun and laughing at them..... Please, if you are interested in CarMax, stay out of the business office. All leadership in this department is horrible CarMax always ends up on Fortune's Top 100 places to work? CarMax chooses who receives the surveys. I wouldn't have even thought that would be allowed, but i guess it is. Not the most credible survey if you ask me...

1.0
Oct 14, 2013

No opportunity

Recommend
CEO approval
Business Outlook

Pros

Most of the people you work with are good individuals. You can earn some great income with hard work.

Cons

The amount of favoritism in the company was significant to any other company I have worked for. The way to advance in the company is to win over as many people as you can your performance has little to do with it. Work and life balance is horrible in the sales role you end up putting in at least an additional 10-15 hours a week to do well. Incapable sales managers who know very little and end up losing commissions for you.

1.0
Jul 13, 2012
Recommend
CEO approval
Business Outlook

Pros

Get full benefits after 30 days.

Cons

sales quota of 10 cars led to getting fired. There is NO written agreement for 10 cars a month. When I agreed to work for them, I never saw or signed anything. They railroad you by constant write ups to justify your termination. Way to much turn over. Inconsistent management. Promotions by favoritism.

Viewing 31 - 33 of 8,178 Reviews

Glassdoor has 8,347 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.