CarMax reviews

3.5

60% would recommend to a friend

(8,198 total reviews)
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Keith Barr

55% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Feb 19, 2019

Poor management team

Recommend
CEO approval
Business Outlook

Pros

Had benefits, sick pay, and vacation time.

Cons

Favoritism, micromanagement, and poor leadership

4.0
Feb 15, 2019

Overall great place to work

Recommend
CEO approval
Business Outlook

Pros

Good compensation. Great work environment.

Cons

You'll have to be extremely politically correct at all times. It's very easy to cross the line and say something that's "Not CarMax appropriate"

1.0
Feb 8, 2019

awful

Recommend
CEO approval
Business Outlook

Pros

the associates you work with are great.

Cons

where to start: micromanaging is huge, write ups for speaking your mind, if you are not in the "favoritism" group you will be more likely to get reviews. management that have no clue how to change a battery in a car telling you how to repair vehicles. Gluing bumpers on, and not repairing them correctly which is deceiving for the consumer is outrages. managment asking you to review yourself and changing it to what they want you to be. You are a robot there, you not a person. This place will drag you down. They are not family oriented like they say. cant regret that I worked there, but I do regret staying as long as I did.

Viewing 310 - 312 of 8,198 Reviews

Glassdoor has 8,367 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.