Capital One reviews

3.0

Be the first to recommend this company

(13,123 total reviews)
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Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Capital One has an employee rating of 3.0 out of 5 stars, based on 13,123 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

13K reviews
4.0
May 14, 2008
Recommend
CEO approval
Business Outlook

Pros

Even if you work part-time, you are still eligible for benefits, vacation (including sick time), and the option to enroll in the 401(k). I was a part-time student, unsure with what to do for a career. Working at Capital One has given me great and rewarding responsibility. I have developed great relationships with my coworkers, and friendships with regular customers. I like knowing that I helped someone with a problem, whether it be big or small. Knowing that customers trust me with their information and transactions is very satisfying. I feel better prepared to work in a professional environment following college graduation, whether it be further up at Capital One, or elsewhere.

Cons

The only downside that bothers me is management's lack of trust in their employees. Yes, some employees are young (like myself), but sometimes I feel as if I am being treated like a child. Sometimes I feel like they doubt their employees' judgement, but I try not to let that bother me, especially if I know I am doing a good job. Work/life balance can be quite a challenge. I am in school and work part-time, and I have been faced with scheduling problems when it came down to final exam time. The issues were resolved, but was difficult at times.

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Glassdoor has 21,227 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.