Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

What are the top reviewed jobs at Capital One?

Software Engineer (1145) , Senior Software Engineer (543) , Business Analyst (440) , Customer Service Representative (358) , Senior Business Analyst (336) , Branch Ambassador (327) , Product Manager (273) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 1980 reviews)); "The culture is great and processes are set up to allow entrepreneurial thought at any level." ((in 1649 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1429 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1231 reviews)); "The salary was good and decent." ((in 362 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 737 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 570 reviews)); "Each performance management cycle is brutal and causes everyone stress." ((in 530 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 272 reviews)); "Frequent Layoff and Reorganization." ((in 208 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

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Capital One

Capital One reviews

3.0

Be the first to recommend this company

(13,123 total reviews)

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Ratings by category

4.0

Culture & values

4.0

Senior management

3.0

Work/Life balance

3.0

Career opportunities

2.0

Compensation and benefits

Capital One has an employee rating of 3.0 out of 5 stars, based on 13,123 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

3.0

Sep 9, 2008

Work here if you want to take on responsibilities a level higher and title/pay a level lower!

Senior manager

Recommend

CEO approval

Business Outlook

Pros

The work life balance is much better than some of the other places. Again, it is true for some roles than the others.

Cons

There is no growth opportunity at this point in Capital One Auto Finance. The promotion process is not based on competency but based on how many after work happy hours you attend.

4.0

Sep 7, 2008

Well-rounded place to work

Summer financial analyst

Recommend

CEO approval

Business Outlook

Pros

The company has an outstanding work-life balance with very generous benefits, and any time spent working unusually-long hours is often compensated for at a later date. Richmond campus is a spectacular environment that blows most offices out of the water. Summer internship program was engaging and very well-run; the full-time employees almost made us feel like family. The work was very stimulating given that it was an internship, and I was able to see how my work over the summer positively affected my team.

Cons

HR is a bureaucratic black hole; I received my signing bonus 4 months after I was supposed to. Performance feedback could have been much better, and HR and team management had numerous miscommunications. In addition, the business as a whole is highly cyclical, so keep that in mind if job security is a primary factor in your decision.

5.0

Sep 4, 2008

While it was better about 10 years ago, its still a good place to work.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great pay, relative to a lot of other employers - bonuses are individually based not company performance based - I always got a bonus there. Excellent work life balance - its really your choice whether you want to work a lot and advance more quickly or have a balance and progress more steadily. A highly analytical place, not for someone who repulses numbers.

Cons

Its gotten very big and it makes things frustratingly slow to get done. With a lot of growth and change there have been some areas of downsizing, but who hasn't seen that in this environment.

Viewing 13072 - 13074 of 13,123 Reviews

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