Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

What are the top reviewed jobs at Capital One?

Software Engineer (1150) , Senior Software Engineer (547) , Business Analyst (441) , Customer Service Representative (358) , Senior Business Analyst (338) , Branch Ambassador (328) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2008 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1626 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1418 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1230 reviews)); "The salary was good and decent." ((in 350 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 740 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 578 reviews)); "the performance management is terrible; there is a forced curve which fosters a cut" ((in 523 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 280 reviews)); "So many layoffs and reorgs in US Card that leaders down through associates are leaving rapidly." ((in 206 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

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Capital One

Capital One reviews

3.0

Be the first to recommend this company

(13,165 total reviews)

Richard D. Fairbank

100% approve of CEO

100% positive business outlook

Ratings by category

4.0

Culture & values

4.0

Senior management

3.0

Work/Life balance

3.0

Career opportunities

2.0

Compensation and benefits

Capital One has an employee rating of 3.0 out of 5 stars, based on 13,165 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

5.0

Mar 27, 2010

You will learn a ton working here

Analyst

Recommend

CEO approval

Business Outlook

Pros

- Everyone here is extremely intelligent, due to the stringent hiring guidelines - Great reputation in the industry; very impressive on a resume - Tons of responsibility and trust given to employees - Very flexible with time off and working remotely

Cons

- Lots of competition for promotions and not enough spots

3.0

Mar 24, 2010

Great place to start - Not so great to stay!!!

Senior statistician

Recommend

CEO approval

Business Outlook

Pros

- Good Networking - Capital One hires from good schools who eventually make great career - which makes it a great place to develop some good contacts - Good Training on business which is not common with other companies - Very aggressive and competitive place - where all aspects of an associate will be measured and trained to succeed - Great bonus - meaning good 401K, flexspend, education reimb in some dept - The company has a very unique culture - they train you to be very assertive, to be able to sell your ideas, findings and recommendations - Great training on Communications, Presentation, People and Leadership skills - The top leaders in the company are very good in making the right choices and driving the company (but some of the middle management - stats managers and directors, business managers and directors really kill the spirit of the associates - basically suck)

Cons

- wayyyy below average compensation atleast at the performer level - compared to industry standards - Absolutely no work life balance - the work is never ending and it is not directly correlated with the revenues. Meaning we sometime have do a lot of BS unnecessary work to please managers / leaders that doesnt have any ties whatsoever to making revenue or profit or cutting losses etc - Hard to grow within the company - unless the business or your team is growing - and the business is not growing since several years within US CARD - They tend to over emphasis or give more weightage on Communication and Presentation style rather than actual tangible accomplishments during performance review - Last several years, the management has placed tons of restrictions to associates moving within the company - eventhough it is an equal opportunity employer. I personally came across an associate who was not let by her manager to move to another team which was ready to hire her. The reason given by her manager was that the associate still needs sufficient development (BS) before she can move. This means any move within the company can only happen if your manager approves it - which kinda sucks

4.0

Mar 9, 2010

Great Place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Senior Management is great. Competitive compensation and benefits and a solid company.

Cons

It is a competitive culture.

Viewing 12997 - 12999 of 13,165 Reviews

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