Does Caliber Collision pay their employees well?

According to anonymously submitted Glassdoor reviews, Caliber Collision employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Caliber Collision. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Caliber Collision?

43% of Caliber Collision employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Caliber Collision 2.8 out of 5 for work life balance, 2.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Caliber Collision?

General Manager (105) , Estimator (88) , Office Administrator (77) , Office Manager (63) , Auto Body Technician (62) , Parts Coordinator (57) , Automotive Service Advisor (43) , Customer Service Representative (39) , Center Manager (36) , Customer Service Advisor (27) , Parts Manager (25) , Painter (22) , Regional Manager (22) , Technician (21) , Customer Service Representative (CSR) (20)

What are the pros of working at Caliber Collision according to real employee reviews?

"Good Benefits and that's it" ((in 119 reviews)); "Good pay and easy if you are qualified." ((in 84 reviews)); "My teammates were great people to work with and were always willing to help me when I needed it." ((in 54 reviews)); "The people and culture are great" ((in 52 reviews)); "provide numerous ways for opportunity and growth." ((in 25 reviews))

What are the cons of working at Caliber Collision according to real employee reviews?

"Some centers operate differently so some places may have poor management" ((in 88 reviews)); "Long hours and 30 min drive to and from the academy" ((in 60 reviews)); "upper management could care less about you" ((in 48 reviews)); "Managers have a meeting" ((in 32 reviews)); "No training what" ((in 25 reviews))

What are employees saying about Caliber Collision layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Caliber Collision layoffs and their outlook for job security at Caliber Collision in 2026.

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Caliber Collision

Caliber Collision reviews

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3.0

43% would recommend to a friend

(1,395 total reviews)

David Simmons

44% approve of CEO

41% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.2

Career opportunities

3.0

Compensation and benefits

2.8

Culture & values

2.8

Work/Life balance

2.5

Senior management

Caliber Collision has an employee rating of 3.0 out of 5 stars, based on 1,395 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Caliber Collision employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

1K reviews

3.0

Jun 25, 2014

Becoming an Estimator / Advisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is a lot of opportunity and the company is very committed to promoting from within.

Cons

There is a lot to learn and the path to making a an income above 40K is going to take two to three years.

1.0

May 28, 2014

never work there, i was let go .

Parts manager

Recommend

CEO approval

Business Outlook

Pros

they suck, no way to move up

Cons

when i need it help they talk about it but never did any thing for me

1.0

Mar 24, 2014

CSR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Overtime. I have no other pros. The turn over rate is bad!

Cons

No Training. Office Manager doesn't know the Job nor the Regional Office Manager. But they expect you to know it. Always adding more duties to an over abundant plate already. The C.A.R.E program is a joke. It doesn't connect to CCC1 most of the time so you are wasting valuable time entering in the same information in both systems. Too many bosses and each went things done there way. Quick to write you up and they have Regional and shop managers in as if ganging up on you. CSR is the lowest level and they let you know that. Bottom line is more important then the customer service. NO help at the Corp level either. I WOULD NOT RECOMMEND THIS EMPLOYER!!!

Viewing 1387 - 1389 of 1,395 Reviews

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Becoming an Estimator / Advisor

never work there, i was let go .

CSR

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