Does Caliber Collision pay their employees well?

According to anonymously submitted Glassdoor reviews, Caliber Collision employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Caliber Collision. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Caliber Collision?

43% of Caliber Collision employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Caliber Collision 2.8 out of 5 for work life balance, 2.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Caliber Collision?

General Manager (105) , Estimator (88) , Office Administrator (77) , Office Manager (63) , Auto Body Technician (62) , Parts Coordinator (57) , Automotive Service Advisor (43) , Customer Service Representative (39) , Center Manager (36) , Customer Service Advisor (27) , Parts Manager (25) , Painter (22) , Regional Manager (22) , Technician (21) , Customer Service Representative (CSR) (20)

What are the pros of working at Caliber Collision according to real employee reviews?

"Good Benefits and that's it" ((in 119 reviews)); "Good pay and easy if you are qualified." ((in 84 reviews)); "My teammates were great people to work with and were always willing to help me when I needed it." ((in 54 reviews)); "The people and culture are great" ((in 52 reviews)); "provide numerous ways for opportunity and growth." ((in 25 reviews))

What are the cons of working at Caliber Collision according to real employee reviews?

"Some centers operate differently so some places may have poor management" ((in 88 reviews)); "Long hours and 30 min drive to and from the academy" ((in 60 reviews)); "upper management could care less about you" ((in 48 reviews)); "Managers have a meeting" ((in 32 reviews)); "No training what" ((in 25 reviews))

What are employees saying about Caliber Collision layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Caliber Collision layoffs and their outlook for job security at Caliber Collision in 2026.

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Caliber Collision

Caliber Collision reviews

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3.0

43% would recommend to a friend

(1,395 total reviews)

David Simmons

44% approve of CEO

41% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.2

Career opportunities

3.0

Compensation and benefits

2.8

Culture & values

2.8

Work/Life balance

2.5

Senior management

Caliber Collision has an employee rating of 3.0 out of 5 stars, based on 1,395 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Caliber Collision employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

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Gender

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Reviews by job title

1K reviews

1.0

Aug 7, 2014

Deplorable

Collision estimator

Recommend

CEO approval

Business Outlook

Pros

There are no pros that I can think of. They only probably have the advantage of being in proximity to home. So going to work is easy

Cons

From an employee standpoint, all I can say is that they absolutely do not care about their employees at all. The turnover is ridiculous, their method of management is not geared towards building and maintaining employees that will produce. They view the customer as the insurance company. That is wrong. The customer is the person dropping off the car. They do not care about fixing a car correctly. All they care about is saving the insurance company money by using parts made in china, junk yard parts etc. Thier technician base is low. Low skilled techs.

3.0

Apr 17, 2020

Great company, poor handling of COVID-19 lay offs

Human resources

Recommend

CEO approval

Business Outlook

Pros

Great leaders, good compensation and benefits package, friendly staff, almost everyone always had a good attitude and willingness to assist.

Cons

Very lean corporate support, not enough employees for the amount of centers. HR Leadership doesn't have HR experience.

1.0

Jun 25, 2016

Service advisor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Laid back environment when it came to building relationships with the team

Cons

Pay, work life balance, expectations, false promises made to employees. My manager gave my position away when I went off to active duty, when I came back he offered me lower pay and to relocate to another location adding 45 min to my drive. Toxic leadership... A lot of politics... Low pay...expect to put 50-60 hours in a week.. And don't expect to be treated fairly. Senior writers get the best accounts while junior writers get to starve and get eaten alive.

Viewing 4 - 6 of 1,395 Reviews

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Deplorable

Great company, poor handling of COVID-19 lay offs

Service advisor

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