CVS Health reviews

3.2

44% would recommend to a friend

(46,651 total reviews)
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David Joyner

49% approve of CEO

42% positive business outlook

CVS Health has an employee rating of 3.2 out of 5 stars, based on 46,651 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CVS Health employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

47K reviews
3.0
Mar 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Employees really care about the members and want to do what is best for their health.

Cons

There is no loyalty or care for dedicated and tenured employees under Karen Lynch's leadership. Constant reorgs and job losses while continuing to acquire entities showing minimal return. Little employee moral or work life balance. Absolutely no diversity across the leadership ranks and no accountable programs in place to ensure black and brown executives are retained and maintained. Town halls reflect a sea of Caucasians, Diversity and inclusion is led by a Caucasian. Job postings are filled through the "Golf buddy" and "Soccer sister" club for hiring.

1.0
Sep 22, 2023

They don’t care about internal colleagues

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits were alright

Cons

I applied as an internal colleague to a data analyst position at CVS/Aetna. I made it through the interview process and I was definitely qualified for the job/duties. I felt pretty confident I would receive an offer but instead got ghosted. Almost three weeks had passed since my final interview and I had not heard back. I reached out to everyone I could find - my recruiter, my hiring manager, my hiring manager’s boss, random CVS recruiters on LinkedIn, and got absolutely no answers as to a timeline of when I can expect a final update. These people would either ghost me, or give a vague response like “we’ll let you know by the end of the week” and never did. It was annoying hounding everyone for some clarity. It wasn’t until I reached out to a different recruiter on LinkedIn that I found out the position had already been filled. I received absolutely no communication that the position got filled. They strung me along and left me in the dark. I’ve dedicated over five years of my time and effort to CVS as an internal employee, only to be treated like this. I do not recommend applying here, not even for the remote, internal roles. They will waste your time and treat you poorly all throughout.

1.0
Aug 15, 2021
Recommend
CEO approval
Business Outlook

Pros

We didn't get laid off during COVID-19, so there's that.

Cons

Where to start. Abysmal PTO accrual that you can't really use because nothing is approved. Having to find coverage for yourself or someone to switch shifts with you if you're sick, even thought they have an "on call" provider scheduled. For the amount of roles you fulfill, office manager, receptionist, LVN, quality control, mail room, lab tech, sanitation staff, and provider your pay does not reflect that. You get an LVN as support staff sometimes but it's not built into the schedule to have one every day of the week with a provider but you're expected to see the same amount of patients. Manager is non existent during times of need and ignores calls, emails, texts messages, so that's fun. Harassment and abuse by patients is ignored completely. There is almost zero opportunity for professional growth. The "on call" shifts that you have to be available for twice a scheduling cycle for two hours you get paid a whopping $10 for essentially reserving your entire day. They will usually call you in and want you to schedule one on a weekend day even though you already work every other weekend. You better check your paycheck because they can and will leave of hours you've worked and expect you to wait until the next pay cycle to correct it. The health benefits are shamefully poor especially for a company partnered with Aetna and providing healthcare. When I first started working for MC it had problems but I never felt like a number with a license. Over the last 18 months it has gone down hill fast and in a hurry. I'm sickened at how they treat their providers and staff with so little respect.

Viewing 76 - 78 of 46,651 Reviews

Glassdoor has 49,072 CVS Health reviews submitted anonymously by CVS Health employees. Read employee reviews and ratings on Glassdoor to decide if CVS Health is right for you.