CVS Health reviews

3.2

44% would recommend to a friend

(46,743 total reviews)
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David Joyner

49% approve of CEO

43% positive business outlook

CVS Health has an employee rating of 3.2 out of 5 stars, based on 46,743 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CVS Health employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

47K reviews
3.0
Jan 16, 2011
Recommend
CEO approval
Business Outlook

Pros

In todays economy, just having a job is a good reason. The employee discount is nice for growing families, especially 30% off on cvs brand items. Many of the store managers are good to work for. Some of them respect their employees and work with them on scheduling, etc. Working in northeast Ohio, hourly people are part of ufcw local 880 union. Cvs pays for your benefits. (hourly people only). Basically, you can start as a part-time cashier and work your way up if you have the right management team that recognizes your hard work and dedication. I know one person who started as a part-time cashier, and worked their way up to store manager in 6 years with no other outside experience. Where I will stop with this is do not strive to go beyond lead pharmacy tech or shift supervisor B

Cons

CVS is starting to do whatever it takes to keep their shareholders happy. They have cut hours so bad that usually it is a manger, or supervisor, and a clerk only. They then expect you to wait on customers, front and face the store, run the vacuum, and whatever other projects the manger or district manager decide to throw in there. I work in an inner city store in a gang infested crime ridden area. Many of our customers are less than desirable, and only come in to steal. I have asked for a police officer to be posted in our store like sav-a-lot and giant eagle grocery stores have. I was told by a corporate employee that they are too expensive, and our store does not meet the criteria for any security whatsoever because "NO ONE HAS BEEN HURT IN THIS STORE YET". It seems that some of the older seasoned veteran managers that are making good money (in my opinion good money is 55,000. to 70,000 per year.) are the only ones that are still tolerating the situation and are able to handle the stress. Even those people are starting to get pushed out along with veteran pharmacists because it is cheaper to get young, inexperienced managers that they can pay 30,000 to 40,000 if they are lucky.(who can take care of a family on that now a days?) and young fresh graduate pharmacists who yes have the education, but not always the customer service skills, or any idea how to run a business. Why do you think there is a class action lawsuit out there right now filed by current and former assistant managers? CVS uses, abuses, and then loses their assistant managers and store managers. I was happy to see they eliminated alot of corporate positions last fall, including three area vice presidents who you know made well into six figures. I have one suggestion. Instead of giving all that money to extreme home makeover every week, maybe start looking into your own employees. With what most employees make, I'm sure many of them live in unsafe, near inhabitable homes and have children and spouses with disabilities that could use medical equipment, fully paid for college educations, prescriptions, etc.

4.0
Jan 15, 2011

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

CVS / Caremark is a great company to work for. Employees are the best and brightest around - willingly share information and always willing to answer questions.

Cons

Compensation is well below the norm for the position I was in, which was the reason for leaving the company.

1.0
Jan 13, 2011
Recommend
CEO approval
Business Outlook

Pros

Great people to work with. Outstanding benefits. A company in which you truly do get to make a difference in the lives of people in the community. Customer service can be very rewarding.

Cons

Absolutely horrible decision making from the top down. The company continues to go in a direction that shows they have little to no interest in the well being of their employees, and especially their management staff. Rampant firings with little to no serious reasonings, ridiculous squabbles ending in job loss or unnecessary stress. Continuous policies that hamper management in ways that make true customer service impossible to deliver.

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Glassdoor has 49,165 CVS Health reviews submitted anonymously by CVS Health employees. Read employee reviews and ratings on Glassdoor to decide if CVS Health is right for you.