It's been a good experience allowing me to gain knowledge, experience, and meet alot of interesting people. - Shift Supervisor B CVS Health Employee Review

3.0
Jan 16, 2011
Recommend
CEO approval
Business Outlook

Pros

In todays economy, just having a job is a good reason. The employee discount is nice for growing families, especially 30% off on cvs brand items. Many of the store managers are good to work for. Some of them respect their employees and work with them on scheduling, etc. Working in northeast Ohio, hourly people are part of ufcw local 880 union. Cvs pays for your benefits. (hourly people only). Basically, you can start as a part-time cashier and work your way up if you have the right management team that recognizes your hard work and dedication. I know one person who started as a part-time cashier, and worked their way up to store manager in 6 years with no other outside experience. Where I will stop with this is do not strive to go beyond lead pharmacy tech or shift supervisor B

Cons

CVS is starting to do whatever it takes to keep their shareholders happy. They have cut hours so bad that usually it is a manger, or supervisor, and a clerk only. They then expect you to wait on customers, front and face the store, run the vacuum, and whatever other projects the manger or district manager decide to throw in there. I work in an inner city store in a gang infested crime ridden area. Many of our customers are less than desirable, and only come in to steal. I have asked for a police officer to be posted in our store like sav-a-lot and giant eagle grocery stores have. I was told by a corporate employee that they are too expensive, and our store does not meet the criteria for any security whatsoever because "NO ONE HAS BEEN HURT IN THIS STORE YET". It seems that some of the older seasoned veteran managers that are making good money (in my opinion good money is 55,000. to 70,000 per year.) are the only ones that are still tolerating the situation and are able to handle the stress. Even those people are starting to get pushed out along with veteran pharmacists because it is cheaper to get young, inexperienced managers that they can pay 30,000 to 40,000 if they are lucky.(who can take care of a family on that now a days?) and young fresh graduate pharmacists who yes have the education, but not always the customer service skills, or any idea how to run a business. Why do you think there is a class action lawsuit out there right now filed by current and former assistant managers? CVS uses, abuses, and then loses their assistant managers and store managers. I was happy to see they eliminated alot of corporate positions last fall, including three area vice presidents who you know made well into six figures. I have one suggestion. Instead of giving all that money to extreme home makeover every week, maybe start looking into your own employees. With what most employees make, I'm sure many of them live in unsafe, near inhabitable homes and have children and spouses with disabilities that could use medical equipment, fully paid for college educations, prescriptions, etc.

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5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, great people, nice pay

Cons

Too much remote people overall

5.0
Dec 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I learned a lot working there as far as how to run a business as well as how to develop a team. I had one of the most successful teams in the company ranking as the top store year over year in two separate markets, one in the Northeast one in the Southeast. I was a paragon winner with the company as well. My most recent DM was very supportive. I genuinely thank them for the opportunity and the knowledge that I acquired while working with them.

Cons

Work hours were excessive. To be successful hours worked were borderline slavery. While I willingly worked them to be successful, the week you didn't you were immediately behind. Vacations were almost non existent due to constant visitors from corporate stopping in to do reviews. Holiday weeks were paid 4 days regular 1 holiday and you worked all 5. The facade of the stores looking great when these people stop by versus the reality of the business is polarizing. There were always teams of people and excessive expenditures of payroll thrown into stores prior to their visits. While I understood the need to make an appearance, it was always will always be a backwards way off thinking. Company preaches quality of life for their clients while quality of life for their employees is non-existent. As a "manager" in your average store you will be "managing" a total of one person during your shift, with a total of 10 people at location. Location open hours will exceed total payroll hours ie Sun-Sat 7am-10pm = 15hrs per day x 7 days x 2 people = 210 hrs which excludes the need to have a person unload deliveries that come in during non opened hours. Your budgeted hours will be approximately 208 hrs. I will only mention that during the month of December that there are extended hours for the stores but no budgeted hours to accommodate. Stores are held to strict shrink targets with little to no control over external theft. Remember 2 people at location, if four people enter to steal there is nothing you can do to stop them. These are facts not personal prejudices.

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