British Airways reviews

3.7

64% would recommend to a friend

(3,698 total reviews)
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Sean Doyle

78% approve of CEO

60% positive business outlook

British Airways has an employee rating of 3.7 out of 5 stars, based on 3,698 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Dec 29, 2017

Run badly

Recommend
CEO approval
Business Outlook

Pros

Staff travel (when you can get on) Good lads in the warehouses

Cons

No match for working for the likes of Virgin or Dnata when it comes to roster, salary and benefits. Poorly run, management doesn't know anything about their staff

2.0
Oct 17, 2017

Meh

Recommend
CEO approval
Business Outlook

Pros

Some lovely colleagues, energetic atmosphere at airport, OK flight benefits, if you can travel on off-times, flexibility of shift trades, if people are willing to trade.

Cons

Dangerously low morale among staff, ineffective leadership, rampant favoritism, shift work - kiss your nights and weekends goodbye, as well as holidays, low pay... lots of talking the talk from management about standards, but a lot less walking the walk.

1.0
Oct 3, 2017
Recommend
CEO approval
Business Outlook

Pros

If you have no customer service experience and don’t wear smart clothes your a shoe in. The whole day was a let down only reception staff were nice!

Cons

So many , felt that everyone that couldn’t be bothered to contribute or dress the part got through!! People in jeans got through. Supposed to be a good airline!!! Hmmm

Viewing 76 - 78 of 3,698 Reviews

Glassdoor has 3,990 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.