British Airways reviews

3.7

64% would recommend to a friend

(3,705 total reviews)
avatar

Sean Doyle

78% approve of CEO

60% positive business outlook

British Airways has an employee rating of 3.7 out of 5 stars, based on 3,705 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Jan 3, 2013
Recommend
CEO approval
Business Outlook

Pros

Great people with a friendly atmosphere. The work is consistently interesting and you're encouraged to develop and express your own ideas. A lot of the systems and algorithms are developed in house which gives you a lot of ability to change things, provided you're prepared for a challenge! Good work life balance and fantastic travel benefits, the office is a nice working environment too.

Cons

There isn't a huge amount of accountability and so things can tend to drag on as no-one's got a big incentive to push things. Also no-one ever seems to get fired, which though unpleasant is sadly necessary sometimes. Also the pay isn't great, but this is offset by the staff travel benefits and work/life balance.

5.0
Dec 4, 2012
Recommend
CEO approval
Business Outlook

Pros

Interesting Job - lots of variety Good Environment - good people and culture Staff travel

Cons

Constant Cost Cutting - danger of too much focus on a financial target - important but customer experience is the crucial thing

Viewing 3673 - 3675 of 3,705 Reviews

Glassdoor has 3,997 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.