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      British Airways

      Part of International Airlines Group

      Engaged Employer

      British Airways reviews

      3.7

      64% would recommend to a friend

      (3,705 total reviews)
      avatar

      Sean Doyle

      78% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      British Airways has an employee rating of 3.7 out of 5 stars, based on 3,705 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Airways employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

      Reviews by job title

      4K reviews
      1.0
      Jan 14, 2013

      a total waste of 17.5 years!

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      a concession of flights which makes you feel like a beggar especially when you end up coming back home with your packed bags...

      Cons

      hardly any chance of progression and too many tale tellers to ruin any chance of success!

      3.0
      Jan 6, 2013

      Great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good working envt., team support

      Cons

      personal bias, growth in the long run

      2.0
      Jan 3, 2013

      Inflight Business Manager / Inflight Customer Experience

      In flight business manager (ibm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice head office with a river running through it, Starbucks, Waitrose, gym. Opportunity to but discounted tickets in Business Class, and cheap hotels. After 5 years you get "free tickets"just pay the tax so under £1000 to Sydney in Club World. However staff travel tickets are standby so you may find yourself in business class or on a jump seat or offloaded waiting for the next flight.

      Cons

      BA is Incredibly bureaucratic and a very political organisation. Overall people feel very unclear responsibilities. Every 2-3 years there is a corporate wide re-organisation where people have to re-apply for their jobs. As an IBM I manage over 100 cabin crew and earn just £28k. The longer serving senior onboard cabin crew (CSD) can earn up to £60k with their allowances because they are in a very strong union (BASSA). BA complete colleague surveys every year but only publish the good news. e.g. during the cabin crew strike the survey results were kept secret. There is a real problem with management bullying, but BA have a team of internal bullying and harassment advisors to help to reduce this.

      Viewing 3670 - 3672 of 3,705 Reviews
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      ReviewsBritish Airways reviews

      Glassdoor has 3,997 British Airways reviews submitted anonymously by British Airways employees. Read employee reviews and ratings on Glassdoor to decide if British Airways is right for you.