Does BrightStar Wireless pay their employees well?

According to anonymously submitted Glassdoor reviews, BrightStar Wireless employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at BrightStar Wireless. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at BrightStar Wireless?

38% of BrightStar Wireless employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BrightStar Wireless 2.7 out of 5 for work life balance, 2.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at BrightStar Wireless?

Sales Representative (11) , Store Manager (9) , Manager (6) , District Manager (5) , Assistant Manager (3) , Assistant Store Manager (3) , Sales Associate (3) , Sales Floor Representative (3) , Wireless Specialist (3) , Mobile Expert (2) , Warehouse Associate (2) , Wireless Sales Consultant (2)

What are the pros of working at BrightStar Wireless according to real employee reviews?

"Fun cruise trips, People that worked for me were awesome" ((in 4 reviews)); "Good Benefits" ((in 4 reviews))

What are the cons of working at BrightStar Wireless according to real employee reviews?

"Upper management is joke!" ((in 9 reviews)); "bad management." ((in 7 reviews)); "When I left it was 35% of your commission being taken away, andt one time it was 50%, or even 100%." ((in 6 reviews)); "Pay was bad company laid off people when they merged with T" ((in 5 reviews)); "No overtime, bad commission, can't keep veteran reps here, bad charge backs, horrible training, distant bosses, no want to move up in company because managers don't last very long" ((in 4 reviews))

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BrightStar Wireless

BrightStar Wireless reviews

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2.7

38% would recommend to a friend

(101 total reviews)

Bart Bess & Jafus (Jay) Palmer

48% approve of CEO

34% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.9

Career opportunities

2.7

Work/Life balance

2.6

Compensation and benefits

2.5

Culture & values

2.5

Senior management

BrightStar Wireless has an employee rating of 2.7 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BrightStar Wireless employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

101 reviews

2.0

Aug 2, 2017

If your in high school go for it.

Sales representative

Recommend

CEO approval

Business Outlook

Pros

I really can't think of any.

Cons

-The company we sold for (Sprint) is a dying company. -You always work over an 8 hour shift. -Inconsistent break times -Company tells you that your commissions will be better than they are. -Company doesn't pay you commissions for the first two months, just hourly wage which is the minimum wage. -Company charges you back in full for a lost client, they don't take any of the responsibility for bad service after the sale. -Consistent contact on days off asking you to take shifts. -Really hard to ever take a vacation longer than two days.

3.0

Jul 16, 2017

Waste of time

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Really relaxed work place when you're by yourself. If you manage to meet the goals they have you'll make decent commision.

Cons

The goals they have set for your "tiers" are almost impossible to reach. NO OVERTIME. Their "punishment" is to take 50% of your commission if goals not met. Rarley a promotion

1.0

Jun 7, 2017

Shady business practices

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Immediate co-workers were nice

Cons

Corporate shorted me on my full paycheck. Also the company covers their losses by taking money away from the employee, i.e. if a phone is stolen while an employee is working they charge the employee for the phone. On top of all this in the contract you sign they reserve the right to take away all commission if you leave before the end of the month(I do understand this is a pretty common practice but it means that they view employees as entirely expendable assets).

Viewing 82 - 84 of 101 Reviews

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If your in high school go for it.

Waste of time

Shady business practices

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