Does BrightStar Wireless pay their employees well?

According to anonymously submitted Glassdoor reviews, BrightStar Wireless employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at BrightStar Wireless. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at BrightStar Wireless?

38% of BrightStar Wireless employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BrightStar Wireless 2.7 out of 5 for work life balance, 2.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at BrightStar Wireless?

Sales Representative (11) , Store Manager (9) , Manager (6) , District Manager (5) , Assistant Manager (3) , Assistant Store Manager (3) , Sales Associate (3) , Sales Floor Representative (3) , Wireless Specialist (3) , Mobile Expert (2) , Warehouse Associate (2) , Wireless Sales Consultant (2)

What are the pros of working at BrightStar Wireless according to real employee reviews?

"Fun cruise trips, People that worked for me were awesome" ((in 4 reviews)); "Good Benefits" ((in 4 reviews))

What are the cons of working at BrightStar Wireless according to real employee reviews?

"Upper management is joke!" ((in 9 reviews)); "bad management." ((in 7 reviews)); "When I left it was 35% of your commission being taken away, andt one time it was 50%, or even 100%." ((in 6 reviews)); "Pay was bad company laid off people when they merged with T" ((in 5 reviews)); "No overtime, bad commission, can't keep veteran reps here, bad charge backs, horrible training, distant bosses, no want to move up in company because managers don't last very long" ((in 4 reviews))

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BrightStar Wireless

BrightStar Wireless reviews

2.7

38% would recommend to a friend

(101 total reviews)

Bart Bess & Jafus (Jay) Palmer

48% approve of CEO

34% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.9

Career opportunities

2.7

Work/Life balance

2.6

Compensation and benefits

2.5

Culture & values

2.5

Senior management

BrightStar Wireless has an employee rating of 2.7 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BrightStar Wireless employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

101 reviews

5.0

Sep 27, 2017

Amazing Company!

District manager

Recommend

CEO approval

Business Outlook

Pros

Amazing company! They provide everything you need to succeed and more!

Cons

Nothing bad to say or even suggest.

3.0

Aug 29, 2017

Could be better.......

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Great customers. A lot of competitions with in the company to win some great prizes like tickets to cowboys games or gift cards to restaurants and stores.

Cons

only care about making new customers, not keeping the old ones happy super pushy when it comes to selling to a customer almost to the point where it makes them feel uncomfortable

3.0

Aug 18, 2017

Good but....

Store manager

Recommend

CEO approval

Business Outlook

Pros

Can potentially make decent money fairly flexible with schedules Fun Co-workers Technology industry is fun

Cons

Ruthless punishment on commission at times Not good long term company Accessory sales are a little over the top, especially considering they are just "additional" money for the company. They promote some of the dumbest phones and expect you to deliver Managers work 45+ hours a week but the pay equals to be about $11.00/hr + commission Super slow most days since Sprint struggles as a company Even on your days off you feel like you are at work cause of the nonstop emails and messages

Viewing 79 - 81 of 101 Reviews

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