- The culture is a bit vanilla compared with what I've seen and heard from other similar, young companies. This can be a good thing, in that you will not be getting the Heaven's Gate "drink the Kool-Aid" vibe, but it can sometimes feel like we're not having as much fun as a team in our position should be. The recently-introduced company values are a good effort, but we can do more. This kind of thing needs to be illustrated and lived from the top down.
- There is a palpable distinction between the pretty swanky corporate offices and the middle-of-the-road fulfillment centers (though I expect this is true for any company with distribution-- Amazon, Whole Foods, etc).
- We're a nationwide food retailer, no longer a startup. We should strive to reflect this in things like healthcare benefits, 401(k) plans, and transparency into what equity means for employees. I think we are working on these things but they can't come soon enough when it comes to attracting and retaining top talent.
- Our growth has been incredibly impressive, but we have been existing in a near-constant state of "barely being able to keep up with the demand" for ~2 years. Potential for burnout, especially amongst operations/fulfillment-heavy roles.
