Bath & Body Works reviews

The Customer Sales Lead position comes with a lot of responsibility without the pay (and no benefits if you work part time). I had a lot of the same responsibilities as the co-managers, held accountable for most of the same measures, and got paid a fraction of what they did. Even though I was part-time, I often worked over 30 hours a week, again with no benefits. Every time I asked for less, they would go down for a week or two and pop right back up to 30+ because of "business needs". Management turnover was very high and you often found yourself taking on additional responsibilities outside of your job description. Upper management expects more of you then you can possibly do with the hours/payroll you are given. Don't expect to be promoted, even if you get excellent marks on your reviews. They will always find some reason why they have to hire from the outside. All in all it really depends on the the management at your store. The first store I worked for (as a sales associate) was fine. Both had store and co-managers who had been with the company 5+ years. If interviewing for a management position, try to find out how long everyone has been there, if they worked their way up, and the general management turnover for the store. It will really make a difference. If the store has recently been remodeled, I would not take a position there.

-No appreciation from the company, DM's, RM's etc -Short time frames to complete tasks with minimal hours causing a stressful environment for all staff. -Expect too much from their part time Sales Leaders. -Targets are way too high to receive bonus on most months -Running 2 hour segments with goals and having to reach a 60% success rate each week. If you don't reach it you are questioned and they are always trying to make you write up action plans for everything! -Having to do the same redundant reports but in multiple different ways all in one week. Who has time for this -Making us pressure all the associates before their shifts with chat ins -DM's not following up with their managers then holding them accountable for stuff they never taught them! Absurd!! And demeaning. -DM's rarely come in and coach and mentor you. When they do come there is little appreciation if any, it's all about what you COULD be doing as opposed to what you have done! -DM's don't really ask for feedback or interact with Co Managers therefore leaving them feeling unhappy and unappreciated. -Being Micro-Managed on EVERYTHING by company and DM's! No freedom to use thought leadership! -Mixed messages on the direction they want you to go in. Focus on conversion, no focus on trans, no focus on ADS, not today focus on your demo goals, no work on your UPT! We are only 1 person here! Perhaps if we were supplied extra sales lead support. This leads to lack of motivation on both Managers and team and if they only knew how SM's were unhappy - it would be an eye opener! This company is by far one of the worst companies I think I have worked for! It's starting to feel like torture just getting through the day.