Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,185 total reviews)
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Daniel Heaf

57% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

11K reviews
3.0
Sep 23, 2014

Company changed it's focus

Recommend
CEO approval
Business Outlook

Pros

Fun co-workers, made some great friends! Great employee discount. Excellent products that customers keep coming back for. Somewhat flexible with scheduling.

Cons

Expectations are usually unattainable. Company really shifted from a service driven model to being all about the numbers - retaining customers didn't seem to matter anymore, just get everyone in the store to buy something.

3.0
Jul 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Reasonable compensation, new commission position will help make management job easier, sales will sell themselves.

Cons

Very "inside the box" thinking. Strategies are too simple and repetitive. Too much pressure and emphasis on conversion, creates such a stressful environment when browsers shop or people walk in and out across the leaseline

1.0
Jul 1, 2014

Quit after 6 weeks.

Recommend
CEO approval
Business Outlook

Pros

Coworkers are nice. If you like their products you get extreme discounts, especially on discontinued stuff.

Cons

Hours, hours, hours. I only got 8-12 hours a week here regardless of how much I was selling (I consistently doubled my sales goals). When I realized my paycheck would only come out to $50-$80 a week here, I quit and got a different job where I actually got real hours. Basically this is a company that hires many part-time employees and pays them horribly to save money instead of having 4 or 5 really great full time employees and having to give them benefits. Most of my coworkers had to have 1-2 other jobs even if they lived rent free. I had serious allergies while working here also, since you are constantly surrounded by artificial fragrances. The stock room was dangerous and disorganized. They spent more time teaching me how to deal with shoplifters than the benefits of their products and how to talk about them. One of the most atrocious things about this company is the "call-ins" where you are scheduled usually in the middle of the day (12-4 or 1-5)and you are to call the store an hour before the shift would start to see if they would even need you. If you weren't needed, you could go about your day. The problem was that I was scheduled so many call-ins that I could never make plans, but I was never actually called in to work. Not once.

Viewing 106 - 108 of 11,185 Reviews

Glassdoor has 11,690 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.