Bath & Body Works reviews

I've worked at 3 different stores in 3 different states. The first store was terrible. The second store was wonderful. The third store is Absolutely awful. But at least with the first store the management did not attack their employees for everything. - Call ins are a pain. Why can't you just schedule people for the hours you need them and leave it at that? - Poor communication - Rude Degrading Managers - Rude demanding tactics used toward customers to force them to buy product they may not want. Demanding a phone number and e-mail address and being reprimanded for it by the managers if I choose to ask instead of demand. - Broken down spirit every day because they're "just trying to break you" as my manager put it. - Rude demeaning associates to new associates - Degrading comments on a regular basis - I got yelled at for yawning with no customers around, when I covered my mouth and said excuse me. - I'm constantly expected to be bouncing around like a jack-rabbit on steroids even if there are only two people in the store because "it's the associate's job to set the customer's pace not to go off of their pace." - Being demeaned constantly by other employees because I can answer questions they can't - other employees seem to think it's a competition even though we are not paid commission - and on that note, we are not paid commission yet we are expected to ram product down a customer's throat on a regular basis and, for me personally at my store, they constantly threaten to but my hours if I am not aggressive enough. And I don't mean assertive. I mean they threaten to cut my hours if I take no for an answer. - My managers have visible tattoos and facial piercings along with unnaturally colored hair. And most of the associates do as well. Last time I checked the manual this wasn't really acceptable. So why is it that at my store I'm completely disrespected as an associate and degraded and demeaned but it's okay to disregard policy? - I had a manager say to me, "you like to follow rules? You need to stop cause we don't do that here." - I also was blamed for a shoplifter and told by my manager, "you're not in kansas anymore sweetheart," a shot at my small town background because apparently crime only exists in Los Angeles.

Where do I start? B&BW is my second job. I'm a full time college student and I needed a second job. First off, the wage is awful. You make exactly minimum wage. You get call ins, which are ridiculous. You get set shifts and call-ins where you have to call in one to two hours before the call in and see if they need you. They've never needed my call ins; ever. You can't switch shifts because people are ranked on levels from 1-3 and the GM doesn't like to sign off on hour changes. What little hours you do get are often cut because payroll is so small and conversion is often low (40%). You have to talk to customers and shove products in their faces. I personally have sensitive sinuses so I always get a headache when I work here. And I refuse to do product demos on customers. I often don't up-sell to customers and instead talk to them and get to know them and help them find things; that way if they do need something, they're more likely to trust my judgment because I don't seem like I'm trying to make a sale. Regardless of what people think, we don't get commission. At all. ever. There's no incentive to work hard and there's literally almost no room for advancement. Training is a joke. Associates are often catty and snobbish. They're rude and degrading to new employees. They let the phone ring 20+ times before picking it up and their phone etiquette is appalling. I once called in to find out my call ins and one of the associates asked me in a rude manner if I even worked there after waiting on hold for 10 minutes and calling twice before because the phone just kept ringing. Asssociates are clique-y, as they are in most places. Associates often complain about their workload which I find very light considering I'm used to working in a clothing store. Dress code is annoying. You have to wear all black; the GM told me to wear all black even though in the guidebook it says you can wear white shirts and khaki coloured pants. You can't have more than 2 ear piercings, facial piercings cannot be visible, and tattoos must be covered up at all times. Your employee discount accounts for practically nothing because you can't use it on sale items, so it's pointless to even have an employee discount for 75% of the stores products, save Fekkai, Wexler, True Blue Spa, and C.O. Bigelow.