Welcome to Hell - Sales Associate Bath & Body Works Employee Review

2.0
Jun 20, 2010
Recommend
CEO approval
Business Outlook

Pros

- Employee Discount - Write ins provide extra work hours - breaks are enforced - Good products Not much else good to say.

Cons

I've worked at 3 different stores in 3 different states. The first store was terrible. The second store was wonderful. The third store is Absolutely awful. But at least with the first store the management did not attack their employees for everything. - Call ins are a pain. Why can't you just schedule people for the hours you need them and leave it at that? - Poor communication - Rude Degrading Managers - Rude demanding tactics used toward customers to force them to buy product they may not want. Demanding a phone number and e-mail address and being reprimanded for it by the managers if I choose to ask instead of demand. - Broken down spirit every day because they're "just trying to break you" as my manager put it. - Rude demeaning associates to new associates - Degrading comments on a regular basis - I got yelled at for yawning with no customers around, when I covered my mouth and said excuse me. - I'm constantly expected to be bouncing around like a jack-rabbit on steroids even if there are only two people in the store because "it's the associate's job to set the customer's pace not to go off of their pace." - Being demeaned constantly by other employees because I can answer questions they can't - other employees seem to think it's a competition even though we are not paid commission - and on that note, we are not paid commission yet we are expected to ram product down a customer's throat on a regular basis and, for me personally at my store, they constantly threaten to but my hours if I am not aggressive enough. And I don't mean assertive. I mean they threaten to cut my hours if I take no for an answer. - My managers have visible tattoos and facial piercings along with unnaturally colored hair. And most of the associates do as well. Last time I checked the manual this wasn't really acceptable. So why is it that at my store I'm completely disrespected as an associate and degraded and demeaned but it's okay to disregard policy? - I had a manager say to me, "you like to follow rules? You need to stop cause we don't do that here." - I also was blamed for a shoplifter and told by my manager, "you're not in kansas anymore sweetheart," a shot at my small town background because apparently crime only exists in Los Angeles.

Explore other reviews about Bath & Body Works

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun co-workers and friendly management

Cons

Floor sets are long and late but easy hours Random hours

1.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good discounts on merchandise, easy work.

Cons

I would have loved to purchase some of their products conisdering the 40% off discount for employees, but they failed to pay me enough to sustain myself let alone buy from their store! I was getting paid about $150 every two weeks! They never notified me about how little I'd be working or about what my schedule would be like, my shifts were completely random. If you want a set schedule each week. this job isn't for you, you're lucky to get 1 shift a week that only lasts about 3-4 hours. Once again, my supervisors failed to mention this, thinking it was more important that I know how to sell products than whether or not I get paid enough to survive. I don't know why there was so much emphasis on selling merchandise to customers anyway, these products practically sell themselves. I had a lot of questions starting out since I was a NEW EMPLOYEE and all and had never worked a job like this in my life, but for some reason my supervisors failed to see this and instead made me feel ashamed and embarassed for asking the simplest of questions. They'd actually get mad and a little sassy at me for asking a question, like where a specific item was or how to do a return. I have to remind you, I had just started and my shifts were so sporadic it was difficult to retain all the info, so I HAD to ask questions.

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