Pros
- Usually a friendly and positive work environment - Product smells good and is fun to demo/try on yourself - Scheduling and working around your availability is flexible - Co-workers are great! I have never worked with such cool, friendly, genuinely nice people - Because there is no commission or individual sales goals, the sales team works together and supports each other
Cons
- Management definately plays favourites. This shows in who gets promoted, who gets the most hours, who gets the best shifts, and who gets the best positions/zones in store. It also shows even on the mics when management is joking around with their favourite sales associates and berating others for not moving fast enough - Because of the often hectic environment, management and sales leads can get quite stressed and begin to take their anger out on associates, in a way that makes it seem as if its the associate's fault that the segment is not being made. This is a team effort and management needs to remember that. They need to deal with falling sales figures in a more professional and positive way, and encourage employees rather than nagging and whining about them. Remember that employees only make $9/hour. Stop expecting effort that's worth more than that, otherwise, pay your employees more! - Pay is average for retail (which in Vancouver is low). I do feel that overnight floor sets should be compensated for higher, since there is physical work involved and they are over night - Often have to stay late if closing, and management will purposefully clock you out so you are not paid the extra time you stayed. Not a huge deal, but it happens almost every single time I close and I am not even asked to stay late or thanked for it, I am just expected to. - Your paid 15 minute breaks are almost never given, unless requested (and if you request your break, a fuss is made about how difficult it is to figure out a time for break.) 30 minute breaks are smetimes entirely skipped a well - The schedule only comes out once per week rather than bi-weekly