Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,187 total reviews)
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Daniel Heaf

58% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

11K reviews
2.0
Aug 17, 2011
Recommend
CEO approval
Business Outlook

Pros

*Great Bonding with employees *If you like Customer Service and selling, you will do all this *Free Products every now and than *First look at new products and clearance items

Cons

*At my mall, we have a bunch of shoppers from Mexico, I am hispanic and don't mean this in a racial way. But they are some of the meanest people I have ever met. Nationals come to Texas to shop because they have more money than others, and expect you to serve on them hand and foot * parking is terrible at the mall *supposed to work an 8 hr shift.. would stay about 12-14 hrs *holidays are worse!

2.0
Aug 15, 2011

Was a great company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great discount as well as fun atmosphere. Products are of a higher quality and easy to demonstrate how to use, making it fun to show to the customer. Love how amazing the store always smells.

Cons

Mostly negative feedback from DMs and RMs. Not a great work/life balance. Products carried are not consistent from store to store which is a frustration to our customers as well as associates. Even the consistency of how the stores look is based on volume when it used to be all stores were provided the same visual elements. The company has changed so much in the past couple of years and is not as wonderful to work for as it once was.

3.0
Aug 15, 2011
Recommend
CEO approval
Business Outlook

Pros

-Management was awesome, she was so sweet -The pay was pretty good, 9.75$ -They have a refrigerator, and lockers -Walkiee talkiees so communication is pretty efficient -They pride themselves on appearance -Management/Key Holders really care about you, when you feel sick -The customers arent that bad

Cons

-The discount was close to nothing, only 25% off -There are way too many lights that causes you to feel light headed and it feels really hot -They’re a company about pushing sales; even though they have a 100% satisfaction guaranteed policy this isn’t a company that puts customers first -Training was pathetic, they expect 15 mins at each of the 5 different levels as sales associate should know and understand everything perfectly -They make you fill out stupid formers…that you aren’t even getting paid for and it takes like 10 -15 mins to fill out and review with your key holder/manager. Although it is just a couple of mins..it add up -The store is beyond disorganized, yeah the shelves and the outside look neat tidy and clean but the back room and cupboards are horrid..and the management is too worried about not meeting sales goals then to get employees to organize the store for maximum efficiency. And its stupid because half the time the store is dead and empty -They don’t train you for cashier because they’re too “busy”.. yeah busy sitting in the backroom pretending to make calls when you walk in and ask for help -They hirer way to much people then needed, therefore hours are crap and not guaranteed

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Glassdoor has 11,692 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.