Avaya reviews

3.3

47% would recommend to a friend

(3,578 total reviews)
avatar

Alan Masarek

46% approve of CEO

30% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Feb 3, 2026

Not worth your time - look elsewhere

Recommend
CEO approval
Business Outlook

Pros

Was able to work from home I enjoyed the people I worked with

Cons

Upper management is like a revolving door and has changed at least 5 times over the past few years. Two bankruptcies (and a third over the horizon) are proof that the company has no idea what it is doing. Revenue declines every year with no idea how to stop that from happening. Priorities are adjusted often with no explanation. Successful legacy solutions are end-of-life way too early. No time is spent trying to listen to customers. They don't know what to do at this point and are just living off of past subscriptions and reducing headcount so their EBITDA looks good each year. Customers are leaving in droves and they keep increasing subscription costs to try and make up for the lost revenue. I guarantee you that the private equity owners have written this company off as a loss and don't care at all about the employees. They will continue to squeeze as much money as they can while reducing benefits, keeping pay below the industry average, and cancelling bonuses. Empathy is dead here.

Viewing 19 - 21 of 3,578 Reviews

Glassdoor has 4,089 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.