Avaya reviews

3.3

46% would recommend to a friend

(3,581 total reviews)
avatar

Alan Masarek

45% approve of CEO

30% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
1.0
May 7, 2023

Nobody left to do the work

Recommend
CEO approval
Business Outlook

Pros

Not many Pros now that the dust has settled.

Cons

-There is nobody left to do the work. -Processes are still broken. -"innovation without disruption" story is thin. -layoffs continue

4.0
Mar 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Still within the fortune 100 companies supporting their communications and contact center infrastructure. Updating its technology to be cloud native for private and public cloud requirements.

Cons

Late in the market for cloud solutions on their top contact center business. Two chapter 11 in less than 10 years. Massive layoffs removed great talent. Channel ecosystem is suffering from several bad business decisions from previous CEO Lack of confidence from employees

Viewing 178 - 180 of 3,581 Reviews

Glassdoor has 4,092 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.