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      Avaya

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      Avaya reviews

      Used to be an excellent company - Business Development Manager Avaya Employee Review

      4.0
      Mar 25, 2023
      Business development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Still within the fortune 100 companies supporting their communications and contact center infrastructure. Updating its technology to be cloud native for private and public cloud requirements.

      Cons

      Late in the market for cloud solutions on their top contact center business. Two chapter 11 in less than 10 years. Massive layoffs removed great talent. Channel ecosystem is suffering from several bad business decisions from previous CEO Lack of confidence from employees

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      5.0
      Jan 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, highly skilled co-workers, flexible remote environment

      Cons

      Several layoffs during the last years

      1.0
      May 14, 2026
      Senior sled account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

      Cons

      The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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