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      Avaya

      Is this your company?

      Avaya reviews

      3.3

      47% would recommend to a friend

      (3,578 total reviews)
      avatar

      Alan Masarek

      46% approve of CEO

      30% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.4

      Culture & values

      3.4

      Compensation and benefits

      2.8

      Senior management

      2.8

      Career opportunities

      Avaya has an employee rating of 3.3 out of 5 stars, based on 3,578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      1.0
      Mar 3, 2026

      Not stable

      Sr program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      None at this time. Degrading.

      Cons

      Lack of market share, losing customers and laying off employees with extensive knowledge to "balance the books".

      3.0
      Feb 23, 2026

      Unfortunately, Avaya is circling the drain

      Global account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      For the most part, front-line managers were very interesting in doing their jobs - i.e. making sure their employees were shielded from upper management nonsense, getting education and training, and maintaining a good balance between work and personal/family life.

      Cons

      Lack of focus with too many years of different divisions trying to accomplish the same tasks and diluting back-end R&D resources. They may have come up with a good framework for contact center, but it's too late. Because of the lack of focus, they lost crucial market share to competitors and won't get it back anytime soon.

      3.0
      Feb 21, 2026

      review

      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      good work life balance, but company is having loss

      Cons

      No growth only same routine work

      Viewing 13 - 15 of 3,578 Reviews
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      Glassdoor has 4,089 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.